PCAB_hoyes_pharmacy-300x135PCAB Accredited

Hoye’s Pharmacy is accredited by the Pharmacy Compounding Accreditation Board (PCAB) through the Accreditation Commission for Health Care (ACHC).

PCAB is the highest level of accreditation available to compounding pharmacies. Less than 1% of compounding pharmacies have earned this distinction and we are one of them! This accreditation process is expensive, time consuming and very labor intensive. It also requires us to be re-accredited every three years.

Did you know that there are approximately 56,000 community based pharmacies in the United States?

  • Of those, about 50% or 23,000 perform some type of compounding.
  • Of those, 7500 practice Advanced Compounding.
  • Of those, only 165 are PCAB Accredited – We are very proud to be one of the few pharmacies who have earned this honor!

Hoye’s earned its first accreditation in October, 2010. Our second accreditation occurred in October, 2013. PCAB requires us to utilize the highest standards of technique, testing and sourcing of our ingredients, but we feel patient safety is ABSOLUTELY worth it!

Hoye’s Pharmacy has been accredited since October, 2010 and has just earned re-accreditation through October, 2019!

You may contact PCAB/ACHC to report any feedback,  grievance or complaint at:

Accreditation Commission for Health Care, Inc.
139 Weston Oaks Ct.
Cary, NC 27513
Phone   855-937-2242
Local    919-785-1214
Fax       919-785-3011

E-mail: customerservice@achc.org
For complaints, please click HERE.

You may also share feedback or concerns to info@hoyespharmacy.com.  You may also call 813-839-8861 ext. 2000  or send in a written complaint to Kathy Hoye at  Hoye’s Pharmacy, 4330 South Manhattan Avenue, Tampa, FL 33611.

CQI_hoyes_pharmacyDynaLabs CQI Center of Excellence

Hoye’s Pharmacy is a Dynalabs CQI (Continuous Quality Improvement) Center of Excellence!

This was accomplished by establishing a culture of continuous improvement that uses a cyclical process of testing, analysis and consulting, to continuously improve on products, processes and people.

Our Center of Excellence Certification from Dynalabs is a continuous quality control testing measure that validates our procedures, people and processes. Each compounding technician staff member goes through continual testing for proper technique on specific dosage forms. Our raw ingredients are tested and our procedures are validated to ensure the highest level of quality and safety in each of our medications.

Core Elements of the Program

Analytical Testing

We work with Dynalabs to establish effective testing programs targeted at identifying and monitoring current levels of quality. These testing programs validate our products, processes and people.

Data Analysis

Dynalabs assists us in analyzing data generated by the testing programs and identifies opportunities to improve products, processes and people within the pharmacy.

Consulting

This process impacts many areas of the pharmacy: policies and procedures, technique of the technicians, regulatory compliance, product and people validation, and beyond use dating. This in turn establishes a higher level of patient safety.

CQI Partner Program

The CQI Partner Program focus is on the ongoing performance against specific parts of the established quality system. For example, PCAB Standard 9: Total Quality Management is the expectation of a quality system, and the CQI Partner program is targeted at measuring and continually improving the quality of products, process and people that comprise that system. DYNALABS works with the CQI Partners to analyze data created during the testing and inspection process, to identifying opportunities for improvement and then implement solutions, with the ultimate goal of establishing the highest level of quality assurance for the pharmacy.

 

PCCA Member

 

Memberships

Hoye’s Pharmacy is also a proud member of the PCCA, which offers a complete resource for high-quality fine chemicals, equipment, accredited training and education, facility workflow and design as well as pharmacy management and marketing consultation. PCCA has been an industry leader as the compounding profession has continued to flourish and advance, playing a vital role in the lives of patients, physicians and pharmacists alike.

Florida Pharmacy Association

 

Hoye’s Pharmacy is also a member of the Florida Pharmacy Association